Frequently Asked Questions
How to Prepare for Your Massage?
- Please plan to arrive 10-15 minutes prior to your scheduled treatment. Arriving late will result in a shorter massage that will still need to be paid in full.
- Intake forms will be attached in your reminder email. We highly encourage you to fill these forms out prior to your treatment and be honest and open for our students to provide the best treatment plan.
- Note, our student practitioners will ask additional questions based on your consent form, and explain their treatment plan. You will be asked about medical conditions and medications prior to each massage. Please update your intake forms accordingly.
What Can I Expect During my Massage?
- Guests should remain under the sheet and blanket throughout the entire treatment.
- Throughout your entire massage professional draping ( covering of the body ) will be used for privacy.
- Any clothing that you choose to leave on will be considered a boundary and cannot be uncovered. Compressive techniques over the sheet and blanket will be used, with your consent.
- If at any time during your treatment you feel uncomfortable please voice that to your student practitioner immediately.
- Instructors will be present and may enter the room at various times throughout your massage. The instructors are there to help the student practice and master the techniques that they are using. The instructor may demonstrate a stroke or two on your body during your massage if required for training the student.
Please note all of our student practitioners are in various stages of their curriculum and can not commit to a specific level of pressure or techniques.
What Can I Expect After my Massage?
- Guests will be required to fill out an evaluation at the end of their session in the waiting room. Good feedback is giving them one thing you really enjoyed and one area to continue to work on to help our students continue to grow.
- Please drink plenty of water. It is not unusual to experience some soreness after a deep session or light bruising.
- Drink plenty of water!
Please note our student practitioners will provide you feedback and recommendations after your massage in support of your goals.
Facility Guidelines
- Please silence your cell phones upon entering the St. Moritz facility.
- St. Moritz provides an environment that is safe and professional. Behavior that is detrimental to the welfare or safety of others, students, or school personnel is strictly forbidden.
- St. Moritz campus is a drug and alcohol-free zone.
Can Minors Receive Massages?
Guests must be 18 years or older to receive a massage.
Why Does the Online Scheduling Require a Credit Card to Book?
All reservations require a credit card to hold the appointment. We only charge cards in the case of our 24 hour cancellation policy. For cancellations within 24 hours we charge half the cost of the treatment.
Need Help Scheduling Online or to Find my Scheduled Appointment?
- Visit our online store and scheduler.
- Create an account or log in to your account.
- Once logged in, three tabs appears at the top. Click Appointments to schedule a massage appointment.
- A gray tool bar will appear towards the top half of the page with various options. Click My Schedule to view any scheduled appointments.
Need Help Accessing Our Intake Form?
Each guest is asked to fill out an intake form prior to their appointment to allow our students to check for any limitations, medical history and to ensure they provide the best result possible based on your needs.
To ensure a smooth check-in, please complete your welcome form prior to your appointment https://www.waiverking.com/print/52951.
Need Help Scheduling with Groupon?
How To Use
- Online scheduling required, appointments are scheduled directly through the merchant online at St Moritz Academy Massage School Mindbody. St Moritz Academy Massage School Mindbody.
- To schedule your appointment you must first create a MindBody account or log in to an existing MindBody account.
- All guests are required to secure appointments with a credit card even with the purchase of a Groupon. St Moritz Academy has a cancellation policy. Cancellations made 24 hours or less before a scheduled treatment will result in a 50% cancellation fee if the voucher cannot be found.
- Please schedule the corresponding Appointment Type to the Groupon. For example, if you purchased a deep tissue massage, schedule a deep tissue massage to ensure you receive the correct treatment.
- When scheduling your appointment you can enter your 7-digit Groupon voucher number in the notes section. Entering your Groupon number is not required, however you MUST have your voucher available at check-in or your credit card will be charged.
- To change or cancel your appointment you can log in to MindBody, and go to MY SCHEDULE where edits can be made to any future appointments.
Please Note:
St Moritz massage academy clinic is open for appointments on Wednesday, Friday and Saturdays from 10 am to 8 pm. For urgent clinic or appointment matters, please text us at 720-260-4333 or email us at studentclincs@saintmoritzacademy.com. We will get back to you within 24-48 business hours as we may be busy supporting our students.
Redeem at:
Centennial
6830 South Yosemite Court
Centennial, CO 80112
Please visit Groupon Support Page:
https://www.groupon.com/faq?order_number=1589182334&customer_uuid=edf6b966-e309-11ee-b006-1e5d8f43938d&deal_id=st-moritz-715929850&deal_type=local_booking